How a European inspection company wins 60% more new business with AI powered scheduling
An inspection company in southern Europe with 400 inspectors focuses on executing inspections on large scale projects such as airports, stadiums, and shipping ports.The inspections they conduct often include heavy machinery, cranes and other site equipment.
The company has perpetually struggled with their complex schedule. Because they conduct a variety of inspections that deal with different standards, every scheduling instance creates its own unique puzzle.
Because each inspection instance requires a team member with a distinct set of certifications, only select inspectors are qualified to conduct each particular job.
Additionally, inspectors are also limited by geographic ranges and availability of specific tools and equipment that are also shared throughout a team. With these scheduling conditions, the company has historically just been treading water on scheduling. The company also has to deny incoming business for projects due to artificially low scheduling capacity.
They chose our ScheduleAI product because of its ability to solve, break and resolve their complex scheduling puzzle in a manner that would be impossible for humans to manage. This also allows them tobreak the schedule as needed when they have urgent jobs that need to be fit in.
ScheduleAI takes into account the intricacies of each standard the teams assess and all of the enabling and limiting factors of the inspectors, equipment and clientele. Based on these factors and more,ScheduleAI assigns and reassigns tasks in order to achieve peak optimization of calendar efficiency by driving the utilization of personnel and equipment.
Since implementing ScheduleAI, the inspection company has experienced transformative improvements in their scheduling process and overall business outcomes. The AI-powered tool enabled the company to solve their complex scheduling challenges, leading to a 60%increase in new business opportunities. By optimizing the allocation of inspectors, equipment, and time, the company could accept new projects that were previously declined due to scheduling constraints.
With ScheduleAI's dynamic scheduling capabilities, the company has not only maximized personnel utilization but also improved on-site efficiency and reduced idle time. The system's ability to adapt schedules for urgent jobs or unexpected changes has ensured that clients receive timely service without compromising existing commitments. This flexibility has strengthened customer relationships and boosted the company's reputation for reliability.
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